Return & Refund Policy

Effective Date: May 2, 2025

Thank you for using Retedy. As a marketplace platform connecting buyers and sellers, we aim to ensure a safe and transparent experience. Please review our return and refund policy before making any transactions.

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1. Platform Responsibility

Retedy serves as an intermediary between buyers and sellers. We do not sell products directly and are not responsible for product quality, delivery, or post-sale issues.

2. Buyer Guidelines

• Please verify product details, images, and seller credibility before purchasing.
• Communicate with the seller directly for returns, exchanges, or refunds.
• We encourage users to meet in safe public locations for transactions.

3. Seller Responsibility

• Clearly mention return or refund policies in your ad description if applicable.
• Ensure product details are accurate and images are original and recent.

4. No Refund from Retedy

Retedy does not process any financial transactions between users. Hence, we do not offer refunds directly. All payments, exchanges, or disputes must be handled between the buyer and seller.

5. Report Issues

If you encounter fraud or misleading ads, report the listing or contact us immediately. We take user safety seriously and may suspend or ban accounts violating our guidelines.

6. Contact Us

Need help or want to report an issue?

• 📧 Email: support@retedy.com
• 🌐 Website: www.retedy.com